Shipping policy

Thank you for your order!

We're excited to get your Strapwel products to you as soon as possible. This Shipping Policy outlines how we process and ship your orders.

Order Processing:

• We typically process orders within 1 business days after they are placed. This may vary depending on the availability of the products and any verification steps required.
• You will receive an email confirmation with tracking information once your order has shipped.

Shipping Methods and Costs:

We offer several shipping methods to meet your needs. The shipping cost will be calculated at checkout based on the weight and destination of your order.

Tracking Your Order:

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number to track the progress of your shipment on the carrier's website.

Delivery:

• Orders will be delivered to the address you provide at checkout.
• Please ensure the shipping address is accurate and complete, including any apartment numbers or suite numbers.
• We are not responsible for lost or stolen packages due to incorrect addresses or if no one is available to receive the delivery.

Free Shipping:

We may offer free shipping promotions from time to time. The eligibility requirements for free shipping will be clearly stated on the promotion and may include a minimum order amount.

Returns and Exchanges:

For information on our return and exchange policy, please see our Returns Policy.

Please note:

• Estimated delivery times are not guaranteed and may vary depending on factors beyond our control, such as weather conditions or carrier delays.
• We are not responsible for any customs fees or duties that may apply to international orders.

If you have any questions about our Shipping Policy, please contact us:

• Email: sales@strapwel.com
• Phone: +1 (469) 501-9140